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Last updated: December 2024
We understand that many users do not have time to read a long Privacy Policy from start to finish. That’s why labross provides this brief overview. It is not a replacement for the full policy — we strongly recommend reading the complete document for full clarity regarding how your information is used.
When you visit or use labross.com, certain personal information may be collected and processed for specific purposes. The two main reasons we process personal data are: (i) sending direct promotional content when you explicitly request it; and (ii) sharing limited information with licensed operators you choose to visit through our links, which is necessary for our revenue model.
For detailed explanations, please review the full sections below.
This Privacy Policy applies to all personal data processed when you interact with our website, www.labross.com (“the Website”).
We may update this Privacy Policy when necessary. The most recent version will always be published on the Website, and we will notify you of any material changes.
If you subscribe to our newsletter, we collect your email address.
When you interact with our social media profiles on X, Instagram, Facebook, or YouTube, we may see your public username and any visible engagement such as likes or comments.
If you contact us, we collect your email address and any personal information you include in your message.
If you enter competitions or promotions, we collect information related to your participation and any contact details you provide.
These categories represent data you provide directly.
We also automatically collect technical data when you browse the Website, including device details, IP address, and information about how you interact with the Website.
If you click an operator link (e.g., “Visit site” or “Get a bonus”), we record that action and may receive information from the operator if you later deposit, place a bet, or engage with their services.
We additionally collect aggregated statistical information — such as page usage trends — which does not personally identify you.
We do not intentionally collect Special Category Data (such as race, religion, biometric data, political opinions, health information, or criminal history).
The Website uses cookies. Details are outlined in the Cookies section.
The table below outlines how your data is used and the legal basis behind each activity.
| Purpose / Activity | Legal basis for processing |
|---|---|
| Providing access to Website features and services | Performance of a contract |
| Detecting traffic to operator websites and related activity | Legitimate interests (ensuring fair compensation from operators) |
| Managing our ongoing relationship with you | Performance of a contract |
| Maintaining and supporting Website performance and security | Legitimate interests (ensuring technical reliability and stability) |
| Analytics to enhance user experience | Legitimate interests |
| Sending direct marketing messages | Consent |
| Customizing marketing communications | Legitimate interests (relevancy of content) |
| Advertising through social media platforms | Legitimate interests (targeted outreach) |
| Responding to support inquiries | Legitimate interests |
| Conducting user satisfaction surveys | Legitimate interests |
We may process your data for additional, compatible purposes. If this occurs, the Privacy Policy will be updated.
If you consent to receive promotional messages, we may send marketing emails occasionally. You may opt out at any time via the unsubscribe link.
We may also send service updates or surveys — these are not considered marketing.
Your data may be shared with operators whose websites you choose to visit via labross.com. Always review their privacy policies for full details on how they use your information.
We may share data with third-party providers who assist with Website functionality or analytics.
In specific cases, we may also share your data with:
We may also share aggregated, non-identifying data with external partners.
Your personal data may be transferred or stored outside Serbia or the EEA. When this occurs, we use appropriate legal safeguards such as Standard Contractual Clauses.
We retain personal data only for as long as necessary, considering:
Data kept for statistical purposes is always anonymized.
You have the right to:
To exercise these rights, contact us at info@labross.com.
We may request additional information to verify your identity before responding to your request. In rare cases, we may be unable to fulfill your request due to legal or operational constraints.
The Website uses cookies — small text files stored on your device.
More information about managing cookies can be found in our Cookies section.
Only essential cookies run automatically. All others require your consent via our Cookie Consent Tool.
We use GA4 analytics cookies to improve Website performance.
If you have questions about how we handle personal data, you can contact us at info@labross.com.
If you are dissatisfied with our response, you may submit a complaint to the relevant data protection authority. However, we ask that you reach out to us first to allow us to address your concerns.
Last updated: October 2025